Concierge

Concierge

Exceptional service has been at the heart of what we do for the last 30 years. We understand that planning a getaway can be stressful so our dedicated and attentive concierge team is on hand before your arrival and throughout the entirety of your stay to take care of the details to make your holiday truly special.

The following services are not included in the price but are available on request:

  • Lift passes ordered and waiting for you in the chalet on arrival
  • Ski equipment hire
  • Pre-booking ski lessons and finding you the best instructor for your needs
  • Daycare service reservations at the local ski schools
  • Private airport transfers
  • Helicopter transfers
  • In-chalet massages and beauty treatments
  • Private chef
  • Pre-booking mountain guides for off-piste ski tours
  • Yoga & Pilates instructors
  • Cots and baby chairs on request with pre-booking
  • Special food item requests
  • Marking special occasions e.g. flower delivery, champagne, birthday cakes
  • VIP restaurant bookings
  • In-resort excursion reservations e.g. scenic helicopter flights, husky sledding…

We pride ourselves on our flexible and personalised service so if there is anything you need which is not already on this list please do not hesitate to ask and we will do our best to accommodate any special requests.

Transfers

Transfers

If you’re arriving by plane we can organise hassle-free private transfers through the MV Transport transfer service who will collect you from the airport in Geneva, Lyon, Chambéry or Grenoble and take you back for your flight home. The vehicles are new, comfortable and equipped for winter conditions.The service includes equipment transfer so you can easily bring along your own skis and snowboards. Booster seats can also be made available free of charge upon request.

Please contact us for more details.